Office Policies


Our orthodontic practice offers a unique blend of art, science and experience. We focus on personal attention and meticulous, state-of-the-art care in orthodontics. The following information is provided to help us work together so we can create a healthy and appealing smile. Please read it thoroughly. We look forward to working with you!

Office Hours

Monday – Thursday: 8:00 a.m. – 5:00 p.m.
Please note: We are closed for lunch from 1:00 p.m. to 2:00 p.m. each day.

Appointment Hours

Appointments are scheduled Monday to Thursday from 8:30 a.m. until 4:30 p.m.

Emergencies What should I do in an emergency that occurs during office hours?

Please call the office at (904) 398-6461, and we will help you with a solution over the phone or schedule you an emergency appointment.

What should I do after hours during an emergency?

Doctor is on call nights, weekends and holidays for emergencies. In the event of an orthodontic emergency, call our mobile (352) 281-8126. Doctor and/or assistant will return your call as soon as possible and talk you through a solution, or the doctor may decide you need to be seen right away.

Dental Check-ups and Cleanings

It is very important to continue your regular dental check-ups to prevent or detect decay and to monitor the health of the supporting structures. Regular professional dental cleanings with your dentist or dental hygienist will maintain overall oral health and prevent dental disease. It will be necessary for us to remove the archwires prior to cleaning, and replace them after the dental appointments. Please have us coordinate your cleaning appointments with your orthodontic visits.